The way to retain clients, and create a loyal following, lies in constant interaction and attention. But if you want to attract VIP clients, you need to provide VIP customer service and contact … and you can do it without spending a dime.
How To “WOW” Your Coaching Clients & Create a Loyal Following Without Spending A Dime
Show Summary
Today, I’ll be sharing the four easiest and best ways to wow your customers. If you’re on a tight budget , you can implement these tips and put them into action without investing a penny extra.
- Your client’s success is your success, so don’t be shy about giving her a big shout out on social media, in your newsletter, or in your mastermind groups.
- Loyal customers deserve a few perks, so don’t be afraid to offer special promos to select clients: However, you do have to be careful to do this in the right way, when you’re dealing with VIP clients.
- Anniversaries and birthdays are big events in your clients’ lives. Acknowledging them is as easy as adding a reminder inside your email marketing system to send a personalized email.
- Being proactive is easy, when you’re in the habit of thinking about your clients’ goals and needs. And that is exactly what VIP clients are looking for: Personalized service.
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DID YOU KNOW? I give weekly prizes, gratitude and shout-outs to my followers, so post a screenshot or video on Facebook or Instagram and use #AleaseMichelle! I can’t wait to hear your thoughts about this episode!
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